Expert advice on fundraising challenges
As arts fundraisers continue to put heart and soul into securing their organisations' financial future, we share four fun…
Posts
The great switchover
Switching to a new ticketing system requires a lot of meticulous planning and the actual switchover day is very very tense, warns…
Standards will support box office training
New occupational standards are set to underpin professional development in ticketing.
The source of being smart
What does working smarter in the arts sector mean? Julie Tait describes a project exploring staffing, technology and audience data…
Personal connections
Now that ticketing means interfacing with customers via websites, smartphones and social media, Roger Tomlinson reviews the advanc…
Slick ticketing
Dan Eastmond describes how the Monad ticketing system has resulted in a smoother service for customers and more marketing data for…
Ticketing without borders
A combination of technologies offers travellers the opportunity to book tickets for events at the same time as they book their tra…
Empowered ticketing
Roger Tomlinson takes a snapshot of the wide range of options available these days to arts organisations that sell tickets
Making life easy
Monad Ticketing wants to make life as easy for box office staff as it does for customers
An integrated offer
Louise Amery explains how Aberystwyth Arts Centre is working with online specialists Tincan and ticketing system supplier PatronBa…
Growing step by step
The Elgiva has found that IRIS’s ticketing and marketing systems enable the venue to enhance its technological capabilities in l…
Queue-free ticketing
Kath Mainland explains how its ticketing partner, Red61, has enabled Edinburgh Festival Fringe to solve its perennial queuing prob…
Nurturing your website
Beth Aplin gives advice on choosing and working with website developers
39 steps to relationship management
With tickets being sold at 39 theatres, ATG needs a system that will respond to customers across the UK. AudienceView is making it…
Box office blues?
Beth Aplin reveals eight things every chief executive should know about their ticketing system
Spoiled for choice?
Roger Tomlinson introduces our special ticketing feature, and surveys the range of ticketing and marketing systems on offer in the…
Where do we go from here?
John Pinchbeck reviews international trends and initiatives in ticketing
Ticketing systems – who does what?
We asked AP readers about their ticketing systems. This is what we found out… • 21% always use ticketing transac…
The shock of the new
Considering a new ticketing system? Don’t forget to consider the impact on box office staff too, says Beth Aplin
AP ticketing survey
AP’s ticketing survey revealed widely varying practices across the sector. Read the survey findings here Click here to…
The thin end of the wedge
With much change afoot in the arts sector it’s a challenge to know where to begin in highlighting nuggets of information tha…
Ticketing agency ticks off suppliers
Ticket booking facilities for up to 50 arts organisations, including the Barbican, the Lowry, the Tate and the Royal Academy of Ar…
2020 Vision – Future marketing
In the second of our series looking at the arts world of the future, Alice Walton casts her mind forward to 2020 and asks how arts…
Online ticketing: a period of consolidation
In July 1999, Coventry’s Belgrade Theatre became the first theatre in the UK to sell tickets online. Kate Cripps explores th…
