Theatre faces criticism for going cashless

The Plaza Theatre in Romsey, Hampshire has defended its decision to go cashless after receiving criticism on social media. They will be card only from 31 March. 

Neil Gwynne, Chair of Romsey Amateur Operatic and Dramatic Society which runs the volunteer-led venue, said it was the right decision for the theatre’s long-term future.

“We made the decision because the overwhelming majority pay by card anyway, they have done ever since Covid," he said.

“There are a number of purchase points where we have to have a supply of cash which then has to be counted before and after every performance by our volunteers. 

"It’s a lot more work than people actually realise. Volunteer time is not limitless, so any way in which we can reduce the demand on the time of our volunteers is something we look out for."