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Knowing the score

Knowing the score

A simple repertoire scoring system is far more effective than a crystal ball for predicting the popularity of a programme, setting…

Tools of engagement

Tools of engagement

Live entertainment is still a big draw for the Netflix generations, but how should arts organisations go about building relationsh…

Time for changes

Time for changes

The concert-going experience is the same as it was over a century ago – it’s time to make some changes. David Taylor s…

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